Support
For help with the game, visit the Growtopia forums or email [email protected]
If you lost your password or your GrowID, visit The Account Recovery Page .
Our Privacy Policy is available here .
Frequent Issues
I lost my password!
Someone has logged into my account and took my stuff!
Uh oh. It sounds like somebody got your password.
  1. IMMEDIATELY change your password without waiting a SECOND. This will keep them from using your account anymore. You don't need to make a new account as many people seem to think, just change the password.
  2. Email [email protected] to tell us what happened and when, and we will ban the hacker forever.
  3. Do not EVER tell ANYBODY your password. Not even your friends. Almost all account hackers are just friends of the victim. You can play with your friends without giving them your password!

I bought some gems and never received them!
Somebody scammed me or smashed up my world!
I've been banned!
How can I write colored text?
How do I make a door go to where I want?
How do I Lock exactly what I want?
How can I get my own ideas included in the game?
Moderators are awesome, most extra especially @Hamumu. Can I be a moderator?
What about my super good other question?
The Game - Support - Forums - About Us - Press